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These Are The Latest Trends In Customer Experience In 2022

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Improving the customer experience is essential, and to achieve this, customer service must adapt to the latest trends and needs that will be increasingly...
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Business

Best Qualities You Need To Get Hired In Customer Service

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Working in the customer service department of a company requires empathy, patience, communication skills and a high ability to react to crises. If you want...
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Business

Tips To Improve The Employee Experience

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Improving the employee experience is important for promoting a positive and productive work atmosphere. A satisfied and engaged workforce leads to higher productivity, reduced...
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Business

Energy Management As a Competitive Strategy

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Energy Management: These days within a training program in which I am immersed, we went into detail about strategy and emphasized that we should...
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Marketing

How To Attract Human Talent Using Social Networks

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Over the years, the recruitment of human talent through social networks has become a daily occurrence. Not only with professional platforms like Linkedin, but...
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Business

How To Take Advantage Of The Voice Of The Customer In Call Centers?

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In a market where the customer is king, quickly knowing and understanding all customers is a competitive advantage that every company wants to achieve....
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Business

The 5 Best Group Dynamics To Encourage Teamwork

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Teamwork, Highly qualified workers with effective decision-making and self-management are any company's dream to achieve its objectives. However, to obtain this high level of...
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Business

Doing Things Well Implies a Good Design Of Digital Services

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Digital Services, Each of the applications and services that we receive on our mobile, on the websites that we access, or in public benefits...
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