Do you run away from phone conversations? Don’t you like talking to someone you can’t see? Do you prefer email to phone? This phenomenon is more common than it seems: Many people find talking on the telephone nerve-wracking.
And it’s a shame because the phone is still a great tool to communicate and interact faster and more directly. Luckily, there are plenty of tricks to learning how to loosen up when it comes to talking on the phone!
While you gain confidence with telephone communications, you can hire our remote secretarial services to answer the people who call you. A professional secretary will give you a warm welcome, take your messages and transfer the calls you consider a priority.
This will allow you to access easy and calm phone conversations seamlessly.
Practice Tactical Breathing
In general, stress over the phone begins before the call. The challenge is, therefore, to relax to approach the task with more serenity.
Before picking up the phone, control your breathing, breathing slowly and deeply for 4 seconds. Then hold your breath for 4 seconds, and exhale slowly for another 4 seconds. Called “tactical breathing,” this technique lets you quickly calm down in a dangerous situation.
A Script Can Be Very Helpful
Second, we advise preparing a script. The idea is to write in general lines what you want to communicate to the interlocutor. Through a hand, you will eliminate part of the unknown and transmit the messages more clearly.
Generally, the most delicate part of a phone call is the beginning. To be calmer, it is possible to write a good call start word for word and read it when starting a new ring or repeat it aloud several times before calling to memorize it.
Next, it is necessary to write down the conversation’s critical points and the interlocutor’s possible questions so as not to remain unanswered.
It would be best to avoid reading the script during the call to stay natural enough during the conversation.
Move And Scroll During The Call
During the call, it is beneficial to relax by walking and gesturing. Staying still makes us feel more nervous.
Even if the interlocutor cannot see the body language, trying to make gestures will make us feel better. Similarly, walking on the phone also helps to relax.
Also Read : How Digital Platforms Increase The Engagement Of Your Customers
Smile
A smile is often thought of as a response to a positive feeling. But in reality, smiling can also generate emotions. Several studies have shown that smiling during stressful activities lowers your heart rate and stress level. So smile when you call.
Looking in the mirror during the call reduces the anxiety caused by the lack of eye contact and helps us feel more confident, serene, and positive.
When you make a call, you can also imagine that you are playing a role.
This detachment from reality will help you distance yourself from your fears. In the end, you will have the feeling that it is someone else instead of you who is answering the call, and that will help you feel less nervous.
Nothing Like Practice
Lastly, practicing calling regularly familiarizes us with this communication form until we are comfortable calling. Over time, you’ll feel more comfortable and won’t even be afraid of phone conversations.
One trick is to set a goal of making a phone call every day. For example, call a store and ask for its opening hours and gradually move to calls that require more conversation or several exchanges of questions and answers.
Also Read : Freelancer How To Find The First Client
