Improving the customer experience is essential, and to achieve this, customer service must adapt to the latest trends and needs…
Working in the customer service department of a company requires empathy, patience, communication skills and a high ability to react…
Improving the employee experience is important for promoting a positive and productive work atmosphere. A satisfied and engaged workforce leads…
Energy Management: These days within a training program in which I am immersed, we went into detail about strategy and…
Over the years, the recruitment of human talent through social networks has become a daily occurrence. Not only with professional…
In a market where the customer is king, quickly knowing and understanding all customers is a competitive advantage that every…
Teamwork, Highly qualified workers with effective decision-making and self-management are any company's dream to achieve its objectives. However, to obtain…
Digital Services, Each of the applications and services that we receive on our mobile, on the websites that we access,…