Daily, many of us interact not only with friends and acquaintances but also with our favorite brands through the world's…
Today the term Digital Transformation has become fashionable. Like other terms, such as BigData, Omnichannel, etc... in the end, everyone…
A digital office is an office where technology is at the service of greater productivity and efficiency. But this concept…
Business management is always in constant evolution. To stay ahead and remain competitive in a stage of economic reactivation and…
Improving the customer experience is essential, and to achieve this, customer service must adapt to the latest trends and needs…
Virtual assistants or chatbots can significantly help companies in the insurance sector. In this article, we will see the different…
Working in the customer service department of a company requires empathy, patience, communication skills and a high ability to react…
When starting a job, over time, if the employee does not feel comfortable, he begins to look for new job…
Improving the employee experience is important for promoting a positive and productive work atmosphere. A satisfied and engaged workforce leads…
Energy Management: These days within a training program in which I am immersed, we went into detail about strategy and…